Familiar
Your subscription
Familiar's billing runs through Polar, our merchant of record. Everything to do with your subscription lives in their customer portal: cancelling it, switching plan, your card, your invoices, and your Discord invite.
Sign in with the email address you paid with. Polar mails you a login link, so there is no second password to remember.
What you can do there
- Cancel your subscription
- Switch between the monthly and the yearly plan
- Update your card or your billing details
- Download your invoices and receipts
- Open your Discord invite again
If you cancel
Cancelling takes effect at the end of the period you have already paid for, so nothing stops mid-month. Nothing of yours is deleted either. Your Foundry worlds, your journals, and your API keys live on your own machine and stay exactly where they are, because Familiar never held them in the first place.
If the portal cannot find you
If it does not recognise your email address, or the subscription you are looking for is not listed, ask in the Discord and I will sort it out. Familiar is built and run by one person, so it reaches me directly.